About
novomind brings over 25 years of experience in customer service and digital commerce solutions. Our platform, novomind iAGENT, helps organisations handle high volumes of interactions across email, chat, voice, and social channels with speed and clarity. Through our ACE framework: Automation, Communication, Enablement, we support logistics players, enterprises, and public agencies in reducing manual work, unifying customer touchpoints, and empowering teams to deliver services with confidence. Headquartered in Singapore for APAC, novomind combines proven global expertise with local partnerships to drive smarter, scalable operations.